Frequently Asked Questions

Under AS/NZS 1891.4 and AS 5532, height safety systems — including anchor points, static lines, roof access systems and fall arrest equipment — must be inspected and recertified annually by a competent person. Some systems may require more frequent inspection depending on the level of use and environmental exposure. We'll advise you of the appropriate inspection frequency for your specific site.

An inspection is the physical assessment of your height safety systems — checking anchor points, static lines, fittings and connections for condition, security and compliance with current standards. Recertification is the formal outcome of that inspection: the issue of compliance certificates confirming your systems have been assessed and meet the requirements of the relevant Australian Standard. We use both terms to describe the same process — inspection is what we do on site, and recertification is the documentation we produce as a result.

If any anchor points or systems are found to be non-compliant during inspection, they cannot be certified and should not be used until remediated. We'll document all defects in a corrective action report with photographic evidence and provide recommendations for repair or replacement. Where minor remediation is possible during the same visit, we'll often complete it on the day. For larger defects, we'll provide a separate quote for rectification works. Systems that fail inspection should be tagged out of service until repairs are completed and the system is re-inspected.

Inspection time depends on the number of systems, the complexity of your rooftop and site access. Most school inspections covering 8–16 anchor points can be completed in 2–4 hours. Larger or more complex sites may take a full day. We'll provide an estimated time when we scope your inspection, and we'll work with you to minimise disruption to your school day — including scheduling inspections during holidays or after hours where required.

Yes. We service schools across all three sectors and understand the distinct compliance and procurement frameworks that apply to each. Government schools fall under VSBA and DET/ESM requirements. Catholic schools may be managed under MACS (Melbourne Archdiocese) or DOSCEL (Diocese of Sale) depending on their location. Independent schools have their own procurement arrangements but are subject to the same Australian Standards for height safety. We'll work within your school's framework and can provide documentation in the format required by your sector.

Contact us directly to discuss our current status on approved supplier panels and how we can work with your school's procurement requirements. Many of our school clients engage us directly under their maintenance budget, while others use a formal panel arrangement. We can advise on the most appropriate engagement approach for your school.

Start with a compliance audit. If you don't have a clear record of what height safety systems are installed on your buildings, or when they were last inspected, we'll conduct a full site audit to identify and assess every system. The audit will tell you what you have, whether it's compliant, and what needs to be done — in plain language, with documentation. From there we can quote for any remediation required and set up an ongoing annual recertification program.

Pricing depends on the number of systems on your site, the complexity of access and whether any remediation work is required. We provide fixed-price quotes before every engagement — there are no surprises on your invoice. Contact us with basic site information (approximate number of anchor points and building types) and we'll provide an indicative quote quickly.

Yes. We regularly schedule inspections during school holiday periods to minimise disruption to staff and students. We can also work outside normal school hours where site access permits. Let us know your preferred timing when booking and we'll work to accommodate it.

We're based in Berwick and service schools and commercial clients across metropolitan Melbourne, the South-East, Mornington Peninsula, Gippsland and surrounding regions. For larger projects we travel statewide. Contact us with your location and we'll confirm coverage and any travel-related considerations for your quote.